Giovana is originally from São José dos Campos, Brazil. Giovana earned a Bachelor’s degree in Translation from Sao Paulo State University – UNESP in 2014. Five years later, she earned a Master’s degree in International Marketing from the Brazilian Association of Consultancy and Advisory in Foreign Trade. In 2023, she earned a postgraduate degree in Sustainability and Environmental Studies from Getulio Vargas Foundation – FGV. Now, Giovana has accumulated extensive experience in operations and content creation. For two years, she worked at BOOMI, an online marketplace for eco-friendly brands supporting daily operations, developing new sustainable products, and creating some of the digital marketing strategies. Previously, Giovana worked for three years at AliExpress, an international B2C e-commerce platform, developing the content strategy and content localization for the Brazilian market as well as leading a team of 9 international writers. She also had the chance to develop customer-oriented skills during her one-year experience as a Customer Service Specialist at a 5-star hotel working with different departments to anticipate the needs of VIP customers. Giovana also learned about different subjects and fields while working for around nine years as a freelancer Portuguese, English, and French translator. Giovana is interested in sustainability, climate change and social impact; she is committed to regenerative development, social responsibility, and advocates for climate action. She has been an active member of the Climate Fresk Organization, facilitating workshops for the local community. Giovana was also a member of CISV (Children International Summer Village) for many years.
Host Organization: Generation
Role at Host Organization: As a Global Learner Engagement (LE) Programs Fellow, Giovana will support the operations of Generation’s newly launching GYE Direct (fully remote) programs in Ghana, Colombia and 1-2 additional countries by 2024. Giovana will work alongside dedicated project teams and Global LE team members to design offerings, develop supporting tools, support the hiring and training of operations staff, support program launches and monitor / troubleshoot outcomes for learner mobilization, onboarding and mentorship support. The Fellow will also manage global alumni engagement (for GYE Direct alumni) and serve as the primary point of contact for learner engagement topics for GYE Direct Programs.